Individuals who come to the Read On Program for help with their basic reading and writing skills do so with an expectation of and a need for privacy. The student should be the primary source of information about him/herself and only information that is essential to providing service should be requested.
All volunteers and paid staff must respect the need for privacy. Staff and volunteers are not to identify or discuss students with other tutors, family, friends, and acquaintances. They must avoid using details about the student or his/her life that would reveal his/her identity. It is important to realize that due to the close nature of our social environment, it is easy to identify people by details of their personal lives. This code survives the period with which an individual volunteers with or works with the Adult Literacy Program.
Staff and volunteers must not provide other service agency personnel, including social workers, probation or employment officers, with details of the student’s progress without the written or verbal permission of the student. All inquiries from agencies or others can be referred to a Read On staff member.
Staff and volunteers are encouraged to talk about the Read On Program, to be positive literacy role models in the community and to act as ambassadors for the Adult Literacy Program.
This code is meant to guide staff and volunteers in maintaining the privacy and dignity of the students participating in Read On – the Adult Literacy Program at the Lethbridge Public Library.